Privacy Policy
Success Metrics, a brand of Kohr Strategies, LLC | Effective Date: July 1, 2026
Kohr Strategies, LLC, doing business as Success Metrics ("Success Metrics," "we," "us," or "our"), provides this Privacy Policy to explain how we collect, use, share, and protect information when you visit mysuccessmetrics.com, interact with our content, or enroll in our community, courses, or coaching services, including services delivered through our Kajabi-hosted platform at successmetrics.mykajabi.com (together, the "Services"). By using the Services, you agree to the practices described in this Policy.
1. Information We Collect
Information you provide directly:
- Name, email address, and contact details when you download a free resource, join our email list, register for the community, purchase a course, or contact us.
- Account and profile information when you create a login for our membership community or course platform.
- Content you post, such as community discussion posts, comments, or messages within the platform.
- Information you share with us directly during coaching sessions, work sessions, or correspondence.
Information collected automatically:
- Usage data such as pages visited, links clicked, time on site, and referring URLs, collected through standard web and platform analytics.
- Device and browser information, such as IP address, browser type, and operating system.
- Cookies and similar tracking technologies, described further in Section 3.
Payment information:
All purchases and subscription billing are processed through Kajabi and its payment processor(s), such as Stripe. We do not collect or store full credit card or bank account numbers on our own systems; that information is handled directly by Kajabi and its payment processor under their own privacy and security practices.
2. How We Use Information
We use the information we collect to:
- Deliver the content, tools, community access, courses, and coaching you've requested or purchased.
- Send onboarding sequences, program updates, billing notices, and educational or promotional emails (you may opt out of promotional emails at any time).
- Personalize and improve our website, content, and programs.
- Respond to questions, support requests, and feedback.
- Maintain the security of our Services and prevent misuse.
- Comply with legal obligations.
3. Cookies and Tracking Technologies
Our website and platform use cookies and similar technologies to remember your preferences, understand how visitors use our Services, and support functionality such as login sessions and analytics. You can control cookies through your browser settings; disabling cookies may affect how parts of the Services function.
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the business, such as Kajabi (platform hosting, email delivery, and payment processing), Canva (design tools), and similar vendors, solely to perform services on our behalf.
- Professional advisors, such as accountants or attorneys, when necessary.
- Authorities, if required by law, subpoena, or to protect our rights, users, or the public.
- A successor entity in the event of a merger, acquisition, or sale of business assets.
5. Data Retention
We retain personal information for as long as needed to provide the Services, maintain business records, and comply with legal, accounting, or reporting obligations. You may request deletion of your information as described in Section 7, subject to legal and contractual limits.
6. Children's Privacy
Our Services are intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
7. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, or to opt out of certain data uses. This may include rights under state privacy laws such as the Colorado Privacy Act. To exercise these rights, contact us using the information in Section 9. You may unsubscribe from marketing emails at any time using the link included in those emails; you may still receive transactional or account-related messages.
8. Data Security
We use reasonable administrative and technical safeguards, and rely on the security measures of our platform providers (including Kajabi and its payment processors), to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Services may link to third-party websites or platforms we do not control, such as social media pages. This Policy does not apply to those third-party sites, and we encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Effective Date" above reflects the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Kohr Strategies, LLC, d/b/a Success Metrics
9878 W Belleview Ave PMB3029
Littleton, CO 80123
mysuccessmetrics.com